Entrepreneurial Business Manager
Every real Knowledge module in this qualification.
Business Ethics and Etiquette
Knowledge
Covers workplace ethics, codes of conduct, professional business etiquette, and time and self-management for a business manager.
Workplace Dynamics
Knowledge
Covers diversity in the workplace and team dynamics for managing a small business team.
Business Communication and Customer Service
Knowledge
Builds effective business writing and real customer-service skills for running a small business.
Entrepreneurship
Knowledge
Introduces the concept of entrepreneurship, self-assessment, new venture creation, and business plan and budget basics.
Product/Service/Experience Innovation
Knowledge
Covers generating viable business ideas and identifying real selling opportunities for a new venture.
Viability Assessment
Knowledge
Covers assessing business viability, analysing the market landscape, and writing a product/service/experience brief.
Financial Requirements of a New Venture
Knowledge
Covers a new venture's financial and cash-flow requirements, pricing and costing principles, and funding sources.
Leadership and Management Principles
Knowledge
Covers managing a team, leadership and decision-making, and fundamental management principles for a small business.
Small Business Operations Management
Knowledge
Covers business types and registration, action-plan monitoring, supply chain, HR, records, customer relationship management, marketing/sales, and risk management for running a small business.
Financial Control
Knowledge
Covers what determines a business's financial health, processing payments and banking transactions, financial controls, and interpreting basic financial statements.