Small Business Operations Management
Entrepreneurial Business Manager · Knowledge
Types of Businesses and Registrations - Legal Requirements and Tax Implications
Types of Businesses and Registrations - VAT, SARS Registration, UIF and COIDA
Development and Monitoring of Action Plans - Components of an Action Plan
Development and Monitoring of Action Plans - Monitoring an Action Plan
Supply Chain Management - Entities and Functions in the Supply Chain
Supply Chain Management - Stock and Fixed Asset Management
Human Capacity Management - Recruitment and Job Descriptions
Human Capacity Management - Employee Relations, Legal Compliance and Common HR Mistakes
Records and Information Management - Legislative Requirements: POPIA and PAIA
Records and Information Management - Storing Information and Security Risks
Customers and Customer Relationship Management (CRM) - Keeping Customers Coming Back
Customers and Customer Relationship Management (CRM) - CRM Process and Tools
Managing Marketing and Sales - Low-Resource Marketing Strategies and Techniques
Managing Marketing and Sales - Updating the Marketing Plan
Risk Management - Managing versus Mitigating Risk
Risk Management - Risk Registers
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