Fundamentals of communication as they apply to a Small Retail Business Owner
Small Retail Business Owner · Knowledge
Facilitated training Training towards QCTO occupational qualifications, delivered by your RMK facilitator, with workplace practice. Our QCTO accreditation is in progress. Learn in your community, with RMK facilitators.
Communication Processes - KT0101 — Theory of Communication
Communication Processes - KT0102 — Communication Techniques and Etiquette
Communication Processes - KT0103 — Communication Modes and Channels
Communication Processes - KT0104 — Listening Skills
Communication Processes - KT0105 — Body Language
Communication Processes - KT0106 — Oral (Speaking) Skills, Including Presentation of Reports
Communication Processes - KT0107 — Writing Skills for Business Correspondence
Communication Processes - KT0108 — Barriers to Communication
Communication Processes - KT0109 — Protocols for Communication
Communication Processes - KT0110 — Types of Business Communication
Communication Processes - KT0112 — Professionalism in Business Communication
Communication Processes - KT0113 — People Diversity
This module is part of the full programme
Start free learning to read every daily lesson, or enrol in facilitated training for your RMK facilitator, workplace practice and assessment.
Start free learning Enroll now