Leadership and Management Principles
Franchise Manager · Knowledge
Facilitated training Training towards QCTO occupational qualifications, delivered by your RMK facilitator, with workplace practice. Our QCTO accreditation is in progress. Learn in your community, with RMK facilitators.
Leadership - Principles of leadership
Leadership - Leadership styles and associated behaviours
Leadership - Leadership and management — the difference
Managing a team - Team formation and dynamics; productive work teams
Managing a team - Delegation, and responsibility versus accountability
Managing a team - Team performance targets and standards; the importance of motivation
Managing a team - Obtaining buy-in; communicating expectations
Leadership and decision making - Types of decision making
Leadership and decision making - Process of decision making
Leadership and decision making - Context of decision making; a systems approach
Fundamental management principles - Planning: concept, types of plans, and importance
Fundamental management principles - Leading as a management task: motivation, trust, respect and ethics
Fundamental management principles - Organising: concepts, delegating and authority, structuring work
Fundamental management principles - Controlling: concepts, processes, focus, areas and levels
This module is part of the full programme
Start free learning to read every daily lesson, or enrol in facilitated training for your RMK facilitator, workplace practice and assessment.
Start free learning Enroll now