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RMK Institute

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Facilitated training Training towards QCTO occupational qualifications, delivered by your RMK facilitator, with workplace practice. Our QCTO accreditation is in progress. Learn in your community, with RMK facilitators.

Retail Store Manager - real dates and module/chapter titles, every module, both Knowledge/Practical and Workplace.

This is the real schedule only - dates, module names, and break weeks. Want to see what a lesson actually looks like? See the Free Preview, no cost, no signup.

Day Track Date Module Content
1 Knowledge Jan. 11, 2027 Delivering Business Success and ensuring Business Sustainability The dynamics of the business environment, past, present and future - The ever-changing global environment
2 Knowledge Jan. 12, 2027 Delivering Business Success and ensuring Business Sustainability The dynamics of the business environment, past, present and future - Historic perspective of business and business operations
3 Knowledge Jan. 13, 2027 Delivering Business Success and ensuring Business Sustainability The dynamics of the business environment, past, present and future - The concept of business as ecosystems
4 Knowledge Jan. 14, 2027 Delivering Business Success and ensuring Business Sustainability The dynamics of the business environment, past, present and future - The issues of profit and wealth creation
5 Knowledge Jan. 15, 2027 Delivering Business Success and ensuring Business Sustainability Governance and sustainability - Definition and elements of sustainability
6 Knowledge Jan. 18, 2027 Delivering Business Success and ensuring Business Sustainability Governance and sustainability - Governance and governance frameworks
7 Knowledge Jan. 19, 2027 Delivering Business Success and ensuring Business Sustainability Governance and sustainability - Reaping the benefits of effective corporate governance at all levels of a business
8 Knowledge Jan. 20, 2027 Delivering Business Success and ensuring Business Sustainability Governance and sustainability - Leading practices and examples of good corporate governance
9 Knowledge Jan. 21, 2027 Delivering Business Success and ensuring Business Sustainability Legislation, contracts and contract management - Principles of developing the compliance universe for a business entity
10 Knowledge Jan. 22, 2027 Delivering Business Success and ensuring Business Sustainability Legislation, contracts and contract management - Definition of a contract and types of contracts
11 Knowledge Jan. 25, 2027 Delivering Business Success and ensuring Business Sustainability Legislation, contracts and contract management - Principles of good contract management
12 Knowledge Jan. 26, 2027 Delivering Business Success and ensuring Business Sustainability Legislation, contracts and contract management - Finding and using legal advice
13 Knowledge Jan. 27, 2027 Delivering Business Success and ensuring Business Sustainability Legislation, contracts and contract management - Fundamentals of interpreting legislation and reading contracts
14 Knowledge Jan. 28, 2027 Delivering Business Success and ensuring Business Sustainability Managing Risk and making entrepreneurial decisions - Concepts of risk and risk aversion
15 Knowledge Jan. 29, 2027 Delivering Business Success and ensuring Business Sustainability Managing Risk and making entrepreneurial decisions - Principles of responsible decision making
16 Knowledge Feb. 1, 2027 Delivering Business Success and ensuring Business Sustainability Managing Risk and making entrepreneurial decisions - Leading practices regarding entrepreneurial risk management and decision making
17 Knowledge Feb. 2, 2027 Delivering Business Success and ensuring Business Sustainability Managing Risk and making entrepreneurial decisions - Impact of decision making on entrepreneurial success
18 Knowledge Feb. 3, 2027 Delivering Business Success and ensuring Business Sustainability Legal requirements, obligations and liabilities relating to business management - Concept of accountability and liability
19 Knowledge Feb. 4, 2027 Delivering Business Success and ensuring Business Sustainability Legal requirements, obligations and liabilities relating to business management - Alignment of legislation to the Constitution and other national and global frameworks
20 Knowledge Feb. 5, 2027 Delivering Business Success and ensuring Business Sustainability Legal requirements, obligations and liabilities relating to business management - Legalities associated with delegations
21 Knowledge Feb. 8, 2027 Delivering Business Success and ensuring Business Sustainability Legal requirements, obligations and liabilities relating to business management - Interrelationships between legal compliance, ethics and a purpose-driven business culture
22 Break Feb. 9, 2027 Break
23 Break Feb. 10, 2027 Break
24 Break Feb. 11, 2027 Break
25 Break Feb. 12, 2027 Break
26 Break Feb. 15, 2027 Break
27 Knowledge Feb. 16, 2027 Building ,protecting and Managing the Human assets in a Retail Business Global leading practices in the management of Human Assets - Building strategic partnerships with workers and worker organisations
28 Knowledge Feb. 17, 2027 Building ,protecting and Managing the Human assets in a Retail Business Global leading practices in the management of Human Assets - Examples of the management and treatment of people in organisations from across the globe
29 Knowledge Feb. 18, 2027 Building ,protecting and Managing the Human assets in a Retail Business Global leading practices in the management of Human Assets - The evolving needs, expectations and demands of workers in the retail sector
30 Knowledge Feb. 19, 2027 Building ,protecting and Managing the Human assets in a Retail Business The future world of work and its impact on employment and employment practices - The evolution of technology and its impact on worker expectations, needs and demands
31 Knowledge Feb. 22, 2027 Building ,protecting and Managing the Human assets in a Retail Business The future world of work and its impact on employment and employment practices - Socio-economic evolution and the growing gap between the haves and have-nots
32 Knowledge Feb. 23, 2027 Building ,protecting and Managing the Human assets in a Retail Business The future world of work and its impact on employment and employment practices - The education and skills needs of the future
33 Knowledge Feb. 24, 2027 Building ,protecting and Managing the Human assets in a Retail Business The future world of work and its impact on employment and employment practices - The environmental changes and how they impact business operations
34 Knowledge Feb. 25, 2027 Building ,protecting and Managing the Human assets in a Retail Business The future world of work and its impact on employment and employment practices - Global leading practices in building the workforce of the future
35 Knowledge Feb. 26, 2027 Building ,protecting and Managing the Human assets in a Retail Business Concepts, principles and practices of crisis management - Definition of a crisis
36 Knowledge March 1, 2027 Building ,protecting and Managing the Human assets in a Retail Business Concepts, principles and practices of crisis management - Dealing with a crisis event or incident
37 Knowledge March 2, 2027 Building ,protecting and Managing the Human assets in a Retail Business Concepts, principles and practices of crisis management - Preventing a crisis
38 Knowledge March 3, 2027 Building ,protecting and Managing the Human assets in a Retail Business Concepts, principles and practices of crisis management - Recalibrating the organisation after an event or incident
39 Knowledge March 4, 2027 Building ,protecting and Managing the Human assets in a Retail Business Concepts, principles and practices of crisis management - Dealing with the secondary impacts and consequences of a crisis
40 Knowledge March 5, 2027 Building ,protecting and Managing the Human assets in a Retail Business Interpretation and application of the total Human Resource Management legislative Framework - Duties and responsibilities of Human Asset Management practitioners and professionals
41 Knowledge March 8, 2027 Building ,protecting and Managing the Human assets in a Retail Business Interpretation and application of the total Human Resource Management legislative Framework - Optimising the integration and performance of the Human Asset life cycle
42 Knowledge March 9, 2027 Building ,protecting and Managing the Human assets in a Retail Business Interpretation and application of the total Human Resource Management legislative Framework - Compensation and caring for the Human Assets in a retail business
43 Break March 10, 2027 Break
44 Break March 11, 2027 Break
45 Break March 12, 2027 Break
46 Break March 15, 2027 Break
47 Break March 16, 2027 Break
48 Saturday Session March 20, 2027 Saturday Consolidation Session
49 Knowledge March 23, 2027 Advanced Operations Management within the Retail Sector Introducing a more advanced approach to operations management and rethinking competitiveness, strategy and productivity - Key Concepts #3
50 Knowledge March 24, 2027 Advanced Operations Management within the Retail Sector Introducing a more advanced approach to operations management and rethinking competitiveness, strategy and productivity - Key Concepts #1
51 Knowledge March 25, 2027 Advanced Operations Management within the Retail Sector Introducing a more advanced approach to operations management and rethinking competitiveness, strategy and productivity - Key Concepts #2
52 Knowledge March 30, 2027 Advanced Operations Management within the Retail Sector Forecasting for business success - Key Concepts #3
53 Knowledge March 31, 2027 Advanced Operations Management within the Retail Sector Forecasting for business success - Key Concepts #1
54 Knowledge April 1, 2027 Advanced Operations Management within the Retail Sector Forecasting for business success - Key Concepts #2
55 Knowledge April 2, 2027 Advanced Operations Management within the Retail Sector Executing and facilitating effective systems design - Key Concepts #3
56 Knowledge April 5, 2027 Advanced Operations Management within the Retail Sector Executing and facilitating effective systems design - Key Concepts #1
57 Knowledge April 6, 2027 Advanced Operations Management within the Retail Sector Executing and facilitating effective systems design - Key Concepts #2
58 Knowledge April 7, 2027 Advanced Operations Management within the Retail Sector Optimising Quality as a key Business Driver - Key Concepts #3
59 Knowledge April 8, 2027 Advanced Operations Management within the Retail Sector Optimising Quality as a key Business Driver - Key Concepts #1
60 Knowledge April 9, 2027 Advanced Operations Management within the Retail Sector Optimising Quality as a key Business Driver - Key Concepts #2
61 Knowledge April 12, 2027 Advanced Operations Management within the Retail Sector Directing inventory management and operations scheduling - Key Concepts #3
62 Knowledge April 13, 2027 Advanced Operations Management within the Retail Sector Directing inventory management and operations scheduling - Key Concepts #1
63 Knowledge April 14, 2027 Advanced Operations Management within the Retail Sector Directing inventory management and operations scheduling - Key Concepts #2
64 Knowledge April 15, 2027 Advanced Operations Management within the Retail Sector Driving optimum supply chain management - Key Concepts #2
65 Knowledge April 16, 2027 Advanced Operations Management within the Retail Sector Driving optimum supply chain management - Key Concepts #3
66 Knowledge April 19, 2027 Advanced Operations Management within the Retail Sector Driving optimum supply chain management - Key Concepts #1
67 Knowledge April 20, 2027 Advanced Operations Management within the Retail Sector Using leading practices in project management - Key Concepts #3
68 Knowledge April 21, 2027 Advanced Operations Management within the Retail Sector Using leading practices in project management - Key Concepts #2
69 Knowledge April 22, 2027 Advanced Operations Management within the Retail Sector Using leading practices in project management - Key Concepts #1
70 Break April 23, 2027 Break
71 Break April 26, 2027 Break
72 Break April 28, 2027 Break
73 Break April 29, 2027 Break
74 Break April 30, 2027 Break
75 Knowledge May 3, 2027 Business Financial Management and Decision Making Fundamentals of Financial Management for non-financial managers - Key Concepts #3
76 Knowledge May 4, 2027 Business Financial Management and Decision Making Fundamentals of Financial Management for non-financial managers - Key Concepts #2
77 Knowledge May 5, 2027 Business Financial Management and Decision Making Fundamentals of Financial Management for non-financial managers - Key Concepts #1
78 Knowledge May 6, 2027 Business Financial Management and Decision Making Short term financial management and the management of working capital - Key Concepts #3
79 Knowledge May 7, 2027 Business Financial Management and Decision Making Short term financial management and the management of working capital - Key Concepts #2
80 Knowledge May 10, 2027 Business Financial Management and Decision Making Short term financial management and the management of working capital - Key Concepts #1
81 Knowledge May 11, 2027 Business Financial Management and Decision Making Long term financial management - Investments - Key Concepts #3
82 Knowledge May 12, 2027 Business Financial Management and Decision Making Long term financial management - Investments - Key Concepts #2
83 Knowledge May 13, 2027 Business Financial Management and Decision Making Long term financial management - Investments - Key Concepts #1
84 Knowledge May 14, 2027 Business Financial Management and Decision Making Long term financial management – Financing - Key Concepts #3
85 Knowledge May 17, 2027 Business Financial Management and Decision Making Long term financial management – Financing - Key Concepts #1
86 Knowledge May 18, 2027 Business Financial Management and Decision Making Long term financial management – Financing - Key Concepts #2
87 Knowledge May 19, 2027 Business Financial Management and Decision Making Specialised Financial Issues - Key Concepts #3
88 Knowledge May 20, 2027 Business Financial Management and Decision Making Specialised Financial Issues - Key Concepts #2
89 Knowledge May 21, 2027 Business Financial Management and Decision Making Specialised Financial Issues - Key Concepts #1
90 Break May 24, 2027 Break
91 Break May 25, 2027 Break
92 Break May 26, 2027 Break
93 Break May 27, 2027 Break
94 Break May 28, 2027 Break
95 Saturday Session June 5, 2027 Saturday Consolidation Session
96 Knowledge June 7, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Definitions of marketing, branding and marketing management and review of the basic principles of marketing already covered - Key Concepts #1
97 Knowledge June 8, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Definitions of marketing, branding and marketing management and review of the basic principles of marketing already covered - Key Concepts #3
98 Knowledge June 9, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Definitions of marketing, branding and marketing management and review of the basic principles of marketing already covered - Key Concepts #2
99 Knowledge June 10, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Utilising changing business models and tools for marketing in the retail sector - Key Concepts #2
100 Knowledge June 11, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Utilising changing business models and tools for marketing in the retail sector - Key Concepts #1
101 Knowledge June 14, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Utilising changing business models and tools for marketing in the retail sector - Key Concepts #3
102 Knowledge June 15, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Evaluating new approaches to understanding customers - Key Concepts #3
103 Knowledge June 17, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Evaluating new approaches to understanding customers - Key Concepts #2
104 Knowledge June 18, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Evaluating new approaches to understanding customers - Key Concepts #1
105 Knowledge June 21, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Capitalising on the digital transformation (Risks and benefits) - Key Concepts #3
106 Knowledge June 22, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Capitalising on the digital transformation (Risks and benefits) - Key Concepts #1
107 Knowledge June 23, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Capitalising on the digital transformation (Risks and benefits) - Key Concepts #2
108 Knowledge June 24, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Leading the marketing function and integrating the evolving tools and methods with traditional marketing principles - Key Concepts #3
109 Knowledge June 25, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Leading the marketing function and integrating the evolving tools and methods with traditional marketing principles - Key Concepts #2
110 Knowledge June 28, 2027 Advanced Marketing, Sales and Customer Management for Business Managers and Owners Leading the marketing function and integrating the evolving tools and methods with traditional marketing principles - Key Concepts #1
111 Break June 29, 2027 Break
112 Break June 30, 2027 Break
113 Break July 1, 2027 Break
114 Break July 2, 2027 Break
115 Break July 5, 2027 Break
116 Knowledge July 6, 2027 Establishing and growing long term customer loyalty Leading practices relating to customer service and customer experience - Key Concepts #2
117 Knowledge July 7, 2027 Establishing and growing long term customer loyalty Leading practices relating to customer service and customer experience - Key Concepts #3
118 Knowledge July 8, 2027 Establishing and growing long term customer loyalty Leading practices relating to customer service and customer experience - Key Concepts #1
119 Knowledge July 9, 2027 Establishing and growing long term customer loyalty Difference between customers and clients and the processes for converting customers to clients - Key Concepts #3
120 Knowledge July 12, 2027 Establishing and growing long term customer loyalty Difference between customers and clients and the processes for converting customers to clients - Key Concepts #2
121 Knowledge July 13, 2027 Establishing and growing long term customer loyalty Difference between customers and clients and the processes for converting customers to clients - Key Concepts #1
122 Knowledge July 14, 2027 Establishing and growing long term customer loyalty Fostering brand loyalty - Key Concepts #2
123 Knowledge July 15, 2027 Establishing and growing long term customer loyalty Fostering brand loyalty - Key Concepts #3
124 Knowledge July 16, 2027 Establishing and growing long term customer loyalty Fostering brand loyalty - Key Concepts #1
125 Knowledge July 19, 2027 Establishing and growing long term customer loyalty Importance and Dynamics of Customer Service delivery - Key Concepts #3
126 Knowledge July 20, 2027 Establishing and growing long term customer loyalty Importance and Dynamics of Customer Service delivery - Key Concepts #2
127 Knowledge July 21, 2027 Establishing and growing long term customer loyalty Importance and Dynamics of Customer Service delivery - Key Concepts #1
128 Knowledge July 22, 2027 Establishing and growing long term customer loyalty Fundamentals of customer complaints management - Key Concepts #3
129 Knowledge July 23, 2027 Establishing and growing long term customer loyalty Fundamentals of customer complaints management - Key Concepts #1
130 Knowledge July 26, 2027 Establishing and growing long term customer loyalty Fundamentals of customer complaints management - Key Concepts #2
131 Knowledge July 27, 2027 Establishing and growing long term customer loyalty Leading practices relating to loyalty programmes (Risks, benefits and disadvantages) - Key Concepts #2
132 Knowledge July 28, 2027 Establishing and growing long term customer loyalty Leading practices relating to loyalty programmes (Risks, benefits and disadvantages) - Key Concepts #3
133 Knowledge July 29, 2027 Establishing and growing long term customer loyalty Leading practices relating to loyalty programmes (Risks, benefits and disadvantages) - Key Concepts #1
134 Knowledge July 30, 2027 Establishing and growing long term customer loyalty The impact of society and culture on perceptions of service - Key Concepts #2
135 Knowledge Aug. 2, 2027 Establishing and growing long term customer loyalty The impact of society and culture on perceptions of service - Key Concepts #1
136 Knowledge Aug. 3, 2027 Establishing and growing long term customer loyalty The impact of society and culture on perceptions of service - Key Concepts #3
137 Break Aug. 4, 2027 Break
138 Break Aug. 5, 2027 Break
139 Break Aug. 6, 2027 Break
140 Break Aug. 10, 2027 Break
141 Break Aug. 11, 2027 Break
142 Saturday Session Aug. 14, 2027 Saturday Consolidation Session
143 Knowledge Aug. 16, 2027 Achieving personal purpose and leaving a legacy Building Character - Key Concepts #2
144 Knowledge Aug. 17, 2027 Achieving personal purpose and leaving a legacy Building Character - Key Concepts #1
145 Knowledge Aug. 18, 2027 Achieving personal purpose and leaving a legacy Building Character - Key Concepts #3
146 Knowledge Aug. 19, 2027 Achieving personal purpose and leaving a legacy Coaching for success - Key Concepts #3
147 Knowledge Aug. 20, 2027 Achieving personal purpose and leaving a legacy Coaching for success - Key Concepts #1
148 Knowledge Aug. 23, 2027 Achieving personal purpose and leaving a legacy Coaching for success - Key Concepts #2
149 Knowledge Aug. 24, 2027 Achieving personal purpose and leaving a legacy Ensuring effective time management - Key Concepts #3
150 Knowledge Aug. 25, 2027 Achieving personal purpose and leaving a legacy Ensuring effective time management - Key Concepts #2
151 Knowledge Aug. 26, 2027 Achieving personal purpose and leaving a legacy Ensuring effective time management - Key Concepts #1
152 Knowledge Aug. 27, 2027 Achieving personal purpose and leaving a legacy Effectively chairing meetings and facilitating group discussions - Key Concepts #2
153 Knowledge Aug. 30, 2027 Achieving personal purpose and leaving a legacy Effectively chairing meetings and facilitating group discussions - Key Concepts #1
154 Knowledge Aug. 31, 2027 Achieving personal purpose and leaving a legacy Effectively chairing meetings and facilitating group discussions - Key Concepts #3
155 Break Sept. 1, 2027 Break
156 Break Sept. 2, 2027 Break
157 Break Sept. 3, 2027 Break
158 Break Sept. 6, 2027 Break
159 Break Sept. 7, 2027 Break
160 Knowledge Sept. 8, 2027 The economics of Retail and Retail Business Management Introduction to Economics - Key Concepts #1
161 Knowledge Sept. 9, 2027 The economics of Retail and Retail Business Management Introduction to Economics - Key Concepts #3
162 Knowledge Sept. 10, 2027 The economics of Retail and Retail Business Management Introduction to Economics - Key Concepts #2
163 Knowledge Sept. 13, 2027 The economics of Retail and Retail Business Management The economics of retailing - Key Concepts #3
164 Knowledge Sept. 14, 2027 The economics of Retail and Retail Business Management The economics of retailing - Key Concepts #2
165 Knowledge Sept. 15, 2027 The economics of Retail and Retail Business Management The economics of retailing - Key Concepts #1
166 Knowledge Sept. 16, 2027 The economics of Retail and Retail Business Management The evolution of the Corporate Retail Business models - Key Concepts #3
167 Knowledge Sept. 17, 2027 The economics of Retail and Retail Business Management The evolution of the Corporate Retail Business models - Key Concepts #1
168 Knowledge Sept. 20, 2027 The economics of Retail and Retail Business Management The evolution of the Corporate Retail Business models - Key Concepts #2
169 Practical Sept. 21, 2027 Evaluate and make decisions regarding Business Feasibility Identify and analyse business opportunities
170 Practical Sept. 22, 2027 Evaluate and make decisions regarding Business Feasibility Develop business plans for the establishment and growth of retail businesses
171 Practical Sept. 23, 2027 Establish and implement business strategy Facilitate the development of relevant business strategies
172 Practical Sept. 27, 2027 Establish and implement business strategy Develop processes to implement business strategies
173 Practical Sept. 28, 2027 Establish and implement business structures, policies and processes Analyse and evaluate the appropriateness of business sites for retail businesses
174 Practical Sept. 29, 2027 Establish and implement business structures, policies and processes Design and cost business layouts and business processes
175 Practical Sept. 30, 2027 Establish and implement business structures, policies and processes Design and cost human asset structures and complement requirements
176 Practical Oct. 1, 2027 Establish and implement business structures, policies and processes Facilitate the Development of Business Policies, Procedures, and Standards
177 Practical Oct. 4, 2027 Establish and drive professional business philosophy Build and Facilitate the Cascading of an Appropriate Business Philosophy
178 Practical Oct. 5, 2027 Establish and drive professional business philosophy Identify and Initiate Processes to Entrench a Selected Business Philosophy
179 Practical Oct. 6, 2027 Enable and drive the achievement of business objectives Develop Appropriate Business Performance Indicators
180 Practical Oct. 7, 2027 Enable and drive the achievement of business objectives Incorporate Business Indicators into an Integrated Business Management System
181 Practical Oct. 8, 2027 Enable and drive the achievement of business objectives Evaluate and Decide on the Use of Appropriate Business Performance Management Systems and Tools
182 Practical Oct. 11, 2027 Ensure appropriate risk prevention, mitigation and management Design and Implement Appropriate Business Risk Management Policies and Processes
183 Practical Oct. 12, 2027 Ensure appropriate risk prevention, mitigation and management Analyse and Take Action on Risk Reports
184 Practical Oct. 13, 2027 Ensure appropriate risk prevention, mitigation and management Ensure Accountability for Risk Management
185 Practical Oct. 14, 2027 Ensure total legal compliance Determine the Compliance Universe for a Retail Business
186 Practical Oct. 15, 2027 Ensure total legal compliance Establish Integrated Compliance Monitoring Policies, Procedures and Processes
187 Practical Oct. 18, 2027 Ensure total legal compliance Establish Appropriate Compliance Reporting Processes and Systems
188 Practical Oct. 19, 2027 Ensure total legal compliance Monitor and Take Action to Deal with and Correct Compliance Deviations
189 Practical Oct. 20, 2027 Ensure effective decision making regarding business profitability Evaluate Business Indicators and Predict Profitability Threats
190 Practical Oct. 21, 2027 Ensure effective decision making regarding business profitability Identify and Evaluate Alternatives to Improve Profitability
191 Practical Oct. 22, 2027 Ensure effective decision making regarding asset management Identify and Evaluate Alternatives for Managing Physical Assets
192 Practical Oct. 25, 2027 Ensure effective decision making regarding asset management Identify and Evaluate Alternatives for Managing Human Assets
193 Practical Oct. 26, 2027 Ensure effective decision making regarding asset management Identify and Evaluate Alternatives for Managing Intellectual Assets
194 Practical Oct. 27, 2027 Facilitate professional and effective business crisis management Develop Appropriate Crisis Management Processes and Procedures
195 Practical Oct. 28, 2027 Facilitate professional and effective business crisis management Anticipate and Set Plans for Managing Long-term Crisis Consequences
1 Workplace Jan. 11, 2027 Processes for the oversight and management of the various functions within a retail business Manage retail store employee performance
2 Workplace Jan. 18, 2027 Processes for the oversight and management of the various functions within a retail business Manage retail store operational processes
3 Workplace Jan. 25, 2027 Processes for the oversight and management of the various functions within a retail business Manage retail store service standards
4 Workplace Feb. 1, 2027 Processes for the oversight and management of the various functions within a retail business Manage effective retail stakeholder relations
5 Workplace Feb. 8, 2027 Processes for the oversight and management of the various functions within a retail business Manage stock control in a retail store
6 Workplace Feb. 15, 2027 Processes for the oversight and management of the various functions within a retail business Propose improvements in retail store’s range and layouts
7 Workplace Feb. 22, 2027 Processes for the oversight and management of the various functions within a retail business Develop and implement plans to improve retail sales
8 Workplace March 1, 2027 Processes for the oversight and management of the various functions within a retail business Develop and implement plans to improve retail store financial performance
9 Workplace March 8, 2027 Processes for the oversight and management of the various functions within a retail business Manage risks and maintain assets in a retail business
10 Workplace March 15, 2027 Analyse business feasibility and develop/implement appropriate business strategies and related business processes Evaluate and make decisions regarding business feasibility
11 Workplace March 22, 2027 Analyse business feasibility and develop/implement appropriate business strategies and related business processes Establish and implement business strategies
12 Workplace March 29, 2027 Analyse business feasibility and develop/implement appropriate business strategies and related business processes Establish and implement business structures, policies and procedures
13 Workplace April 5, 2027 Direct and oversee the professional management of all functions of a retail business (Business stability and growth - Driver of success) Establish and drive professional business philosophy
14 Workplace April 12, 2027 Direct and oversee the professional management of all functions of a retail business (Business stability and growth - Driver of success) Enable and drive the achievement of business objectives
15 Workplace April 19, 2027 Direct and oversee the professional management of all functions of a retail business (Business stability and growth - Driver of success) Ensure appropriate risk prevention, mitigation and management
16 Workplace April 26, 2027 Direct and oversee the professional management of all functions of a retail business (Business stability and growth - Driver of success) Ensure total legal compliance
17 Workplace May 3, 2027 Facilitate critical decision_x0002_making to ensure the ongoing sustainability of a retail business (Business protection - Custodian of sustainability) Ensure effective decision making regarding business profitability
18 Workplace May 10, 2027 Facilitate critical decision_x0002_making to ensure the ongoing sustainability of a retail business (Business protection - Custodian of sustainability) Ensure effective decision making regarding asset management
19 Workplace May 17, 2027 Facilitate critical decision_x0002_making to ensure the ongoing sustainability of a retail business (Business protection - Custodian of sustainability) Facilitate effective business crisis management
20 Workplace May 24, 2027 Manage the core activities of a retail business Manage employees in a retail business
21 Workplace May 31, 2027 Manage the core activities of a retail business Manage services, service standards and relationships with stakeholders in a retail business
22 Workplace June 7, 2027 Manage the core activities of a retail business Manage stock, supply chain and logistics in a retail business
23 Workplace June 14, 2027 Manage the core activities of a retail business Manage assets and control risks and losses in a retail business
24 Workplace June 21, 2027 Take accountability for personal professional development and continuous growth in terms of education, emotional maturity and leadership ability Fully participate in and comply with agreed on and off job training and development plans and schedules
25 Workplace June 28, 2027 Take accountability for personal professional development and continuous growth in terms of education, emotional maturity and leadership ability Identify and initiate personal development activities
26 Workplace July 5, 2027 Take accountability for personal professional development and continuous growth in terms of education, emotional maturity and leadership ability Ensure continuous learning to stay abreast with the product and service offerings of the business/organisation and the evolving industry trends

Running this for a group of 20 or more? We can scope the schedule to exactly the modules your group needs, at a pace that suits your group - get in touch.

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