Chapter Name: Observe and assist an experienced project manager with project close out activities
Description:Learners observe and assist in the formal closure of projects, including administrative closure, documentation finalization, stakeholder acceptance, and lessons learned sessions.
Purpuse:To expose learners to the processes and importance of structured project closure in ensuring accountability and knowledge transfer.
Rational:Closure ensures organizational learning and resource release. Observing this phase underscores the importance of documenting outcomes and conducting post-project evaluation.
Chapter Assessment
Expected Supporting Evidence:
Portfolio of Evidence 1: Evaluation report by the experienced person - Supervisor’s assessment of the learner’s contributions to finalization and project closure activities.
Portfolio of Evidence 2: Workplace logbook - Entries detailing learner’s support during final reviews, stakeholder sign-offs, and handover processes.
Workplace Activities
Activity 1: Observe and assist with final project verification and customer satisfaction assessment including reflection on the achievement of final specifications, project success, effectiveness and lessons learned
The learner must assist in closing out the project, gathering feedback, and contributing to final performance evaluations.
Activity 2: Observe and assist with project resource demobilisation and termination procedures including resource demobilisation and termination, completion and settlement of contracts and resolution of any open items
The learner assists in wrap-up activities including offboarding resources, finalising contracts, and resolving outstanding project issues.
Activity 3: Observe and assist with project administrative and contract closure activities
Observe and assist with project administrative and contract closure activities including performance measurement documentation, product documentation and other project records required, project audits
Activity 4: Observe and assist with project transfer and handover procedures
Observe and assist with project transfer and handover procedures including client meetings, handover actions and project reconciliations