Collapsible List

Chapter Name: Explain the need for negotiation skills in business

Description:Discusses negotiation’s role in sales, partnerships, employee relations, and procurement.

Purpuse:To highlight the importance of influencing outcomes in business.

Rational:Strong negotiation skills improve relationships and maximize business gains.


Chapter Assessment


Expected Supporting Evidence:


Portfolio of Evidence 1: Reasons why managers need negotiation skills are indicated with reference to the changing nature of the workplace and democratisation. - Describes how evolving business environments and inclusive decision-making require managers to negotiate effectively for buy-in and cooperation.

Portfolio of Evidence 2: The kind of decisions that lower level managers are required to negotiate is identified with reference to the management structure of organisation and labour legislation. - Identifies examples such as scheduling, resource allocation, or compliance issues that require negotiation by lower-level managers, supported by organisational context and legal frameworks.


Workplace Activities


Activity 1: Explain reasons for negotiation in modern business.

Presentation or written report.



Activity 2: Identify negotiable decisions by lower managers.

Case examples.