Collapsible List

Chapter Name: Develop, facilitate and monitor disciplinary policy, process and procedures

Description:Focuses on designing fair disciplinary procedures, facilitating hearings, and ensuring consistent application across the organization.

Purpuse:To ensure organizations manage employee discipline legally and ethically.

Rational:Fair and transparent disciplinary processes reduce workplace conflict and legal risks.


Chapter Assessment


Expected Supporting Evidence:


Portfolio of Evidence 1: The ability to participate in disciplinary hearings is demonstrated. - Reflects fair employee discipline and understanding of procedural law.

Portfolio of Evidence 2: The ability to identify and classify transgression(s) is demonstrated. - Indicates judgement and ability to assess misconduct appropriately.

Portfolio of Evidence 3: The ability to implement procedures to handle and implement offences is demonstrated. - Shows compliance with due process in managing disciplinary matters.

Portfolio of Evidence 4: Proof that allegations or charges are correctly analysed and adequately investigated is demonstrated. - Ensures objectivity and fact-based disciplinary decision-making.

Portfolio of Evidence 5: The fact that all relevant information is requested from the employer is demonstrated. - Demonstrates comprehensive case preparation.

Portfolio of Evidence 6: The fact that the employee and witnesses are properly prepared for the hearing is demonstrated. - Ensures procedural fairness and transparency in hearings.

Portfolio of Evidence 7: The fact that the employee's case is sufficiently and effectively presented is demonstrated. - Shows advocacy skills and proper representation in internal hearings.

Portfolio of Evidence 8: The fact that witnesses are appropriately questioned and cross-questioned is demonstrated. - Demonstrates thoroughness in establishing truth and accountability.

Portfolio of Evidence 9: The fact that pleas in mitigation are properly prepared and presented is demonstrated. - Reflects fairness and consideration in determining disciplinary outcomes.

Portfolio of Evidence 10: The fact that relevant appeals are lodged in terms of the disciplinary procedure is demonstrated. - Indicates understanding of escalation channels and appeal rights.

Portfolio of Evidence 11: The fact that the disciplinary policy and procedures adhere to legislation requirements is demonstrated. - Ensures legal compliance and avoids litigation risks.

Portfolio of Evidence 12: The fact that the disciplinary policy and procedures contain agreed timeframes for resolution of issues is demonstrated. - Promotes timely and effective resolution of disputes.

Portfolio of Evidence 13: The fact that the disciplinary policy and procedures are aligned to the type of business and culture of the organisation is demonstrated. - Ensures contextual relevance and acceptance of policies.

Portfolio of Evidence 14: The fact that effective communication structures and media are utilised to communicate the disciplinary policy and procedures to all relevant stakeholders is demonstrated. - Demonstrates inclusive communication practices.

Portfolio of Evidence 15: The fact that appropriate and effective training techniques are established to ensure that the disciplinary policy and procedure are easily accessible to all stakeholders is demonstrated. - Ensures stakeholder awareness and proper implementation.

Portfolio of Evidence 16: The fact that timeframes are established to ensure regular review of the effectiveness of the disciplinary policy and procedures is demonstrated. - Reflects a commitment to continuous improvement and adaptability.

Portfolio of Evidence 17: The fact that the disciplinary policy and procedures are amended in accordance with review findings is demonstrated. - Shows responsiveness and alignment with evolving needs and feedback.


Workplace Activities


Activity 1: Prepare mitigation

Draft and present mitigation pleas



Activity 2: Lodge appeals

File formal appeal per procedure



Activity 3: Participate in hearings

Assist in conducting disciplinary meetings



Activity 4: Identify transgressions

Recognise and categorise employee violations



Activity 5: Handle offences

Follow through with procedure for misconduct



Activity 6: Analyse allegations

Investigate and report on disciplinary charges



Activity 7: Gather employer evidence

Collect all relevant internal information



Activity 8: Prepare employees and witnesses

Arrange pre-hearing briefings



Activity 9: Present employee case

Represent employee fairly during hearing



Activity 10: Question witnesses

Conduct questioning during hearing



Activity 11: Draft compliant policies

Ensure policies meet legal standards



Activity 12: Set timeframes for resolutions

Include resolution timelines in policies



Activity 13: Align with business culture

Ensure policies fit company values and style



Activity 14: Communicate policy effectively

Share policies using appropriate channels



Activity 15: Train stakeholders

Deliver training on policies and procedures



Activity 16: Set review timelines

Define how often policies are reviewed



Activity 17: Revise policies after review

Make changes post feedback and legal updates