Chapter Name: Develop, facilitate and monitor disciplinary policy, process and procedures
Description:Focuses on designing fair disciplinary procedures, facilitating hearings, and ensuring consistent application across the organization.
Purpuse:To ensure organizations manage employee discipline legally and ethically.
Rational:Fair and transparent disciplinary processes reduce workplace conflict and legal risks.
Chapter Assessment
Expected Supporting Evidence:
Portfolio of Evidence 1: The ability to participate in disciplinary hearings is demonstrated. - Reflects fair employee discipline and understanding of procedural law.
Portfolio of Evidence 2: The ability to identify and classify transgression(s) is demonstrated. - Indicates judgement and ability to assess misconduct appropriately.
Portfolio of Evidence 3: The ability to implement procedures to handle and implement offences is demonstrated. - Shows compliance with due process in managing disciplinary matters.
Portfolio of Evidence 4: Proof that allegations or charges are correctly analysed and adequately investigated is demonstrated. - Ensures objectivity and fact-based disciplinary decision-making.
Portfolio of Evidence 5: The fact that all relevant information is requested from the employer is demonstrated. - Demonstrates comprehensive case preparation.
Portfolio of Evidence 6: The fact that the employee and witnesses are properly prepared for the hearing is demonstrated. - Ensures procedural fairness and transparency in hearings.
Portfolio of Evidence 7: The fact that the employee's case is sufficiently and effectively presented is demonstrated. - Shows advocacy skills and proper representation in internal hearings.
Portfolio of Evidence 8: The fact that witnesses are appropriately questioned and cross-questioned is demonstrated. - Demonstrates thoroughness in establishing truth and accountability.
Portfolio of Evidence 9: The fact that pleas in mitigation are properly prepared and presented is demonstrated. - Reflects fairness and consideration in determining disciplinary outcomes.
Portfolio of Evidence 10: The fact that relevant appeals are lodged in terms of the disciplinary procedure is demonstrated. - Indicates understanding of escalation channels and appeal rights.
Portfolio of Evidence 11: The fact that the disciplinary policy and procedures adhere to legislation requirements is demonstrated. - Ensures legal compliance and avoids litigation risks.
Portfolio of Evidence 12: The fact that the disciplinary policy and procedures contain agreed timeframes for resolution of issues is demonstrated. - Promotes timely and effective resolution of disputes.
Portfolio of Evidence 13: The fact that the disciplinary policy and procedures are aligned to the type of business and culture of the organisation is demonstrated. - Ensures contextual relevance and acceptance of policies.
Portfolio of Evidence 14: The fact that effective communication structures and media are utilised to communicate the disciplinary policy and procedures to all relevant stakeholders is demonstrated. - Demonstrates inclusive communication practices.
Portfolio of Evidence 15: The fact that appropriate and effective training techniques are established to ensure that the disciplinary policy and procedure are easily accessible to all stakeholders is demonstrated. - Ensures stakeholder awareness and proper implementation.
Portfolio of Evidence 16: The fact that timeframes are established to ensure regular review of the effectiveness of the disciplinary policy and procedures is demonstrated. - Reflects a commitment to continuous improvement and adaptability.
Portfolio of Evidence 17: The fact that the disciplinary policy and procedures are amended in accordance with review findings is demonstrated. - Shows responsiveness and alignment with evolving needs and feedback.
Workplace Activities
Activity 1: Prepare mitigation
Draft and present mitigation pleas
Activity 2: Lodge appeals
File formal appeal per procedure
Activity 3: Participate in hearings
Assist in conducting disciplinary meetings
Activity 4: Identify transgressions
Recognise and categorise employee violations
Activity 5: Handle offences
Follow through with procedure for misconduct
Activity 6: Analyse allegations
Investigate and report on disciplinary charges
Activity 7: Gather employer evidence
Collect all relevant internal information
Activity 8: Prepare employees and witnesses
Arrange pre-hearing briefings
Activity 9: Present employee case
Represent employee fairly during hearing
Activity 10: Question witnesses
Conduct questioning during hearing
Activity 11: Draft compliant policies
Ensure policies meet legal standards
Activity 12: Set timeframes for resolutions
Include resolution timelines in policies
Activity 13: Align with business culture
Ensure policies fit company values and style
Activity 14: Communicate policy effectively
Share policies using appropriate channels
Activity 15: Train stakeholders
Deliver training on policies and procedures
Activity 16: Set review timelines
Define how often policies are reviewed
Activity 17: Revise policies after review
Make changes post feedback and legal updates