Chapter Name: Respond critically yet sensitively as a listener/audience
Description:Teaches active listening and respectful feedback techniques.
Purpuse:To develop learners’ ability to evaluate and engage in meaningful dialogue.
Rational:Critical and sensitive listening enhances understanding and team dynamics.
Chapter Assessment
Scope of Practical Skill
Key Requirement 1: Respond critically yet sensitively as a listener/audience
Learners are expected to listen attentively and respond thoughtfully to spoken or signed communications, demonstrating critical thinking and sensitivity to the speaker's perspective.
Assessment Questions
Assessment 1 : Responses show a clearly developed understanding of complex issues under discussion in one-on-one or group situations. Own understanding is clarified and further developed during discussions and opportunity is provided during interactions for the clarification of one another's understanding.
Engage as a listener and participant in group discussions, demonstrating a clear understanding of complex issues.
Assessment 2 : Discussions and/or conflicts are managed sensitively and in a manner that supports the goal of group or one-on-one interaction.
Provide an opportunity for mutual clarification of ideas and understanding during group discussions or one-on-one situations.
Assessment 3 : Characteristics of a speaker's/signer's style and tone/register that attract or alienate an audience are identified with reference to the particular effect of each feature in creating audience response.
Reflect on personal understanding and seek clarification to improve comprehension of complex issues.
Assessment 4 : The underlying assumptions, points of view and subtexts in spoken/signed texts are identified and challenged when appropriate to clarify understanding, remove bias and/or sustain interaction.
Actively engage in problem-solving discussions, offering relevant insights, and contributing ideas that help move the conversation forward.