Chapter Name: Provide feedback and recognise achievements
Description:Teaches the role of recognition and constructive feedback in motivation.
Purpuse:To build a culture of appreciation and accountability.
Rational:Recognition boosts morale, retention, and performance.
Chapter Assessment
Scope of Practical Skill
Key Requirement 1: Provide feedback and recognise achievements
Learners are expected to provide constructive feedback and acknowledge team members' achievements to foster a positive work environment.
Assessment Questions
Assessment 1 : Implementation is executed according to the action plan.
Learners must outline how they will carry out the plan according to the steps laid out, ensuring tasks are completed as intended.
Assessment 2 : Implementation of the plan is monitored and amended accordingly.
Learners must explain how to track the progress of the action plan, making adjustments as needed based on observations and results.
Assessment 3 : Group dynamics is observed and reflected on by the team leader, according to theory and practice.
Learners must demonstrate how they would observe team interactions and reflect on them using theoretical frameworks and real-life examples.
Assessment 4 : Feedback is provided to each member of the team according to observation.
Learners must explain how they would give constructive feedback to team members based on their performance and behavior.