Collapsible List

Chapter Name: Interact successfully in oral/signed communication

Description:Develops ability to engage in meaningful dialogue appropriate to different contexts and audiences.

Purpuse:To ensure that learners can convey messages effectively in workplace and business settings.

Rational:Effective interaction fosters collaboration and helps build professional relationships.


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Interact successfully in oral/signed communication

Learners are expected to engage in effective oral or signed communication, demonstrating clarity, coherence, and appropriate language use tailored to the audience and context.


Assessment Questions


Assessment 1 : Contributions to group work are appropriate to the task and nature of the group, and promote effective communication and teamwork.

Contributions to group work should promote effective communication and teamwork, aligning with the task's purpose and nature.



Assessment 2 : Interviews successfully establish a relationship appropriate to the context, and provide a non-threatening opportunity for participants to share information.

Interviews should establish a relationship appropriate to the context, providing a non-threatening opportunity for participants to share information.



Assessment 3 : Participation in formal meetings is appropriate to the purpose and context of the meeting. Participation is consistent with meeting procedures and contributes to the achievement of meeting objectives.

Participation in formal meetings should be aligned with the purpose and context of the meeting and contribute to achieving meeting objectives.



Assessment 4 : Participation in discussions, debates or negotiations is appropriate to the purpose and topic. Participation is consistent with the formality of procedures and contributes to meaningful interaction between participants.

Participation should be aligned with the purpose and topic, and follow the formality of the procedures, contributing to meaningful interaction.



Assessment 5 : Responses to the ways others express themselves are sensitive to differing socio-cultural contexts.

Responses should be sensitive to differing socio-cultural contexts, showing awareness of the values, beliefs, and norms of others.