Chapter Name: Implement control measures with individuals
Description:Focuses on performance monitoring and accountability measures.
Purpuse:To enhance productivity and discipline in the workplace.
Rational:Monitoring promotes accountability and improved operational efficiency.
Chapter Assessment
Scope of Practical Skill
Key Requirement 1: Implement control measures with individuals
Learners should establish and enforce control measures to ensure compliance with organizational policies and procedures.
Assessment Questions
Assessment 1 : Contracted control measures are implemented and non-conformances are identified for reporting to person with the authority to deal with them.
Learners must explain how they would implement control measures (e.g., rules, processes) with individuals and monitor compliance.
Assessment 2 : Non-conformances are recorded and corrective actions negotiated according to organisational requirements.
Learners must describe the process of recording non-compliance issues and how corrective actions are agreed upon and implemented.
Assessment 3 : Reported non-conformances are handled in accordance with organisational policies and procedures and are duly recorded.
Learners must explain how they will handle non-conformance issues in line with organizational policies, ensuring proper documentation and resolution.