Collapsible List

Chapter Name: Identify the target market

Description:This chapter teaches the process of identifying and understanding the target market for products and services, including customer demographics and preferences.

Purpuse:To enable businesses to focus their efforts on attracting the right customer base, increasing sales, and optimizing marketing resources.

Rational:Identifying a target market is vital for effective marketing and sales strategies, ensuring that products and services reach the right audience with maximum impact.


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Identify the target market and potential customers in line with the product offerings

Match product/service to the correct group of customers based on needs and preferences.

Key Requirement 2: Determine opportunities and threats in relation to the target market

Analyze internal and external factors that can help or harm business success.

Key Requirement 3: Identify competitors and determine your competitive advantage

Identify competitors and explain how your product or service is better or different.


Assessment Questions


Assessment 1 : The target market and potential customers are identified in line with the product offering

Learner must link product features to suitable customer groups.



Assessment 2 : Opportunities and threats are determined in relation to the target market

Learner must perform a basic SWOT analysis from a marketing perspective.



Assessment 3 : Competitors are identified in terms of the small retail business owner competitive advantage

Learner must identify competitors and define what makes their business stand out.