Collapsible List

Chapter Name: Identify and Initiate Processes to Entrench a Selected Business Philosophy

Description:Focuses on institutionalizing the business philosophy through training, leadership, and daily practices.

Purpuse:Sustain the philosophy as a behavioral and cultural standard across the organization.

Rational:Entrenched philosophy ensures consistent service delivery, employee engagement, and brand strength.


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Analyse the specific situation

Evaluate the current state of business philosophy integration.

Key Requirement 2: Identify the appropriate processes that must be used

Determine strategies for embedding business philosophy.

Key Requirement 3: Apply the processes and package the findings and

Execute strategies to instill business philosophy.

Key Requirement 4: Follow implementation steps and review for improvement

Assess the effectiveness of philosophy integration and make improvements.


Assessment Questions


Assessment 1 : Observe and evaluate the extent to which the candidate follows the procedural steps and applies the behavioural processes

The learner is expected to analyse the specific situation for initiating a business philosophy.



Assessment 2 : Evaluate the level of demonstrated understanding of the theories and concepts that underpin the applied techniques

The learner is expected to identify appropriate processes to entrench a business philosophy.