Collapsible List

Chapter Name: Facilitate the Development of Business Policies, Procedures, and Standards

Description:Guides the development of operational policies and legal compliance frameworks aligned with strategy.

Purpuse:Ensure standardized, lawful, and effective operations.

Rational:Strong governance and compliance structures reduce risk and align operations with business values and legal requirements.


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Analyse the specific situation

Review existing policies and compliance requirements.

Key Requirement 2: PS02-SA02 – Identify the appropriate processes that must be used.

Determine processes for policy development and compliance.

Key Requirement 3: PS02-SA03 – Apply the processes and package the findings; and

Develop and document policies and procedures.

Key Requirement 4: Follow implementation steps and review for improvement

Implement policies and evaluate for compliance and effectiveness.


Assessment Questions