Collapsible List

Chapter Name: Evaluate compliance with policies and procedures

Description:The program focuses on equipping learners with the skills necessary to evaluate how effectively a business adheres to its established policies and procedures. This module teaches the importance of monitoring compliance within a business environment and provides learners with tools and techniques to assess whether employees and departments are following set guidelines, standards, and legal requirements. Learners will be exposed to various evaluation methods, such as audits, reviews, and assessments, to ensure that the business operates in alignment with its internal policies and external regulations.

Purpuse:The purpose of this module is to provide learners with the knowledge and skills to evaluate business compliance with internal policies and procedures effectively. It aims to help learners understand the significance of regular compliance checks to ensure that business operations run smoothly and are in line with established standards. This module encourages learners to identify potential gaps or weaknesses in policy implementation and take corrective actions as necessary.

Rational:The rationale behind this module lies in the importance of compliance in safeguarding a business's operations, reputation, and legal standing. Businesses are required to adhere to a range of internal policies and external regulations, and failing to do so can result in financial penalties, legal disputes, and damage to the brand’s credibility. Regular evaluation of compliance with policies and procedures is essential for identifying areas of risk, addressing inefficiencies, and ensuring that best practices are consistently followed.


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Compliance correctly evaluated and reflected

Learners must evaluate how well operations conform to internal policies and procedures and report these findings accurately.


Assessment Questions


Assessment 1 : Evaluate compliance

Learners must assess how well current practices align with documented policies and report on their findings.



Assessment 2 : Analyse results

Learners are expected to interpret compliance data to identify trends, strengths, and weaknesses.



Assessment 3 : Prepare report

Learners must prepare a professional report summarising compliance results and proposing recommendations.