Chapter Name: Evaluate and Decide on the Use of Appropriate Business Performance Management Systems and Tools
Description:Enables selection and implementation of tools to track and enhance performance.
Purpuse:Make informed decisions on performance monitoring infrastructure.
Rational:The right tools enable data-driven management and accountability.
Chapter Assessment
Scope of Practical Skill
Key Requirement 1: Analyse the specific situation
Assess current performance management tools and their efficacy.
Key Requirement 2: Identify the appropriate processes that must be used
Determine criteria for selecting performance management tools.
Key Requirement 3: Apply the processes and package the findings and
Select and implement suitable performance management tools.
Key Requirement 4: Follow implementation steps and review for improvement
Deploy selected tools and assess their impact.
Assessment Questions
Assessment 1 : Observe and evaluate the extent to which the candidate follows the procedural steps and applies the behavioural processes
The learner is expected to analyse the specific situation to evaluate and decide on business performance management systems and tools.
Assessment 2 : Evaluate the level of demonstrated understanding of the theories and concepts that underpin the applied techniques
The learner is expected to identify the appropriate processes to evaluate performance systems and tools.