Chapter Name: Develop Appropriate Crisis Management Processes and Procedures
Description:Guides the development of robust crisis response frameworks.
Purpuse:Minimize damage and ensure business continuity during crises.
Rational:Preparedness enables resilience and quick recovery from disruptions.
Chapter Assessment
Scope of Practical Skill
Key Requirement 1: Analyse the specific situation
Analyze potential crisis scenarios and their impact on business.
Key Requirement 2: Identify the appropriate processes that must be used
Identify crisis management procedures to mitigate potential damage.
Key Requirement 3: Apply the processes and package the findings and
Apply crisis management strategies and compile findings.
Key Requirement 4: Follow implementation steps and review for improvement
Evaluate crisis management effectiveness and suggest improvements.
Assessment Questions
Assessment 1 : Observe and evaluate the extent to which the candidate follows the procedural steps and applies the behavioural processes
None
Assessment 2 : Evaluate the level of demonstrated understanding of the theories and concepts that underpin the applied techniques
None