Collapsible List

Chapter Name: Design and cost human asset structures and complement requirements

Description:Focuses on determining staffing needs, role definitions, and associated costings aligned to retail operations.

Purpuse:Plan human resources structures that support operational and strategic goals.

Rational:Optimized workforce planning is vital for cost management and performance in the retail sector.


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Follow implementation steps and review for improvement

Implement HR structures and assess outcomes.

Key Requirement 2: Identify the appropriate processes that must be used

Determine methodologies for HR structuring and costing.

Key Requirement 3: Analyse the specific situation

Assess current human resource structures and needs.

Key Requirement 4: Apply the processes and package the findings and

Develop HR structures and cost plans.


Assessment Questions


Assessment 1 : Observe and evaluate the extent to which the candidate follows the procedural steps and applies the behavioural processes

The learner is expected to analyse the specific situation when developing business policies, procedures, and standards.



Assessment 2 : Evaluate the level of demonstrated understanding of the theories and concepts that underpin the applied techniques

The learner is expected to identify the appropriate processes for developing business policies and standards.