Collapsible List

Chapter Name: Define the scope of work

Description:This module covers the key components of a scope of work, such as identifying objectives, deliverables, timelines, resource requirements, and budget constraints. Learners will gain an understanding of how to create precise scope documents that ensure all parties involved have clear expectations, and how to manage the scope effectively throughout the life of the project.

Purpuse:The purpose of this module is to enable learners to develop the ability to define and manage the scope of work effectively. It aims to teach learners how to set clear project goals, allocate resources, and anticipate potential challenges. By understanding how to define a project’s scope, learners will be better equipped to ensure alignment among stakeholders and manage expectations. This clarity helps in avoiding miscommunication and ensures the smooth execution of projects within agreed-upon constraints.

Rational:The rationale behind this module is rooted in the understanding that a clearly defined scope of work is crucial for the success of any project or contract. Properly defining the scope helps prevent misunderstandings, reduces the likelihood of scope creep, and ensures that resources are allocated effectively. It provides a roadmap for achieving project objectives and ensures that deliverables meet the required standards


Chapter Assessment


Scope of Practical Skill

Key Requirement 1: Contractual obligations correctly identified, and scope of work defined

Learners are expected to correctly identify the contractual obligations outlined in relevant agreements and clearly define the scope of work that applies to the operational setting. This includes understanding what services are required, who is responsible for them, and the boundaries of those responsibilities.


Assessment Questions


Assessment 1 : Identify the applicable agreement

Learners are expected to identify the agreement relevant to the business operation, such as a franchise agreement, supplier agreement, or service-level agreement. This forms the foundation for understanding roles, responsibilities, and obligations.



Assessment 2 : Become familiar with the content

Learners must demonstrate that they have reviewed and understood the main clauses and obligations contained in the agreement. They should be able to summarise the key areas in their own words.



Assessment 3 : Identify and describe contractual obligations

Learners are expected to extract and describe the specific obligations imposed by the agreement, identifying what the business is required to do to comply with the contract.