Chapter Name: Apply quality management within a new venture
Description:Introduces quality assurance and control mechanisms.
Purpuse:To ensure customer satisfaction and consistent product/service delivery.
Rational:Quality builds brand reputation and trust.
Chapter Assessment
Scope of Practical Skill
Key Requirement 1: Apply quality management within a new venture
Learners should apply quality control and assurance techniques to ensure products or services meet the required standards.
Assessment Questions
Assessment 1 : Fundamentals of quality and its management are explained within the context of target market requirements.
Learners must explain how quality management ensures that products and services meet customer expectations and market standards.
Assessment 2 : Quality standards are laid down based on market requirements.
Learners must define the quality standards required for a product or service to meet market expectations and customer needs.
Assessment 3 : Measurement tools are designed to assess product/service quality against set standards.
Learners must develop tools to measure whether a product or service meets the established quality standards.