Module Name: Plan and develop a project management approach and scope statement
Description:This programme focuses on developing structured guidelines for day-to-day operations, ensuring consistency and efficiency across all franchise locations. It also emphasises the creation of evaluation criteria to monitor performance, measure success, and identify areas for improvement. Participants will learn to develop clear operational protocols and evaluation systems that align with the franchise's strategic goals and ensure optimal performance at all levels of the business.
Purpuse:To provide franchise managers with the skills to develop standardized operational procedures and establish performance evaluation processes that drive operational excellence. By developing effective operational guidelines, managers can ensure consistency in service delivery, resource management, and quality control. Additionally, the programme enables managers to create robust evaluation frameworks that allow for continuous improvement, accountability, and the achievement of key business objectives.
Rational:The Develop Operational and Evaluation Guidelines programme addresses these challenges by providing franchise managers with the knowledge to develop structured, scalable, and efficient operational procedures. The programme also emphasises the importance of creating performance evaluation systems that allow for ongoing monitoring of operations and staff performance. By establishing clear guidelines and evaluation metrics, franchise managers can ensure the franchise runs smoothly, improve performance over time, and achieve business goals.