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Module Name: Evaluate Business Performance

Description:This programme focuses on the use of key performance indicators (KPIs), performance metrics, and data analysis techniques to evaluate both financial and operational aspects of the franchise. Participants will learn how to interpret performance data, identify strengths and weaknesses, and use this information to make informed decisions that enhance business performance, drive growth, and improve overall efficiency.

Purpuse:The primary purpose of the Evaluate Business Performance programme is to equip franchise managers with the skills to effectively assess and improve the performance of their franchise. By understanding how to track and analyze key performance data, managers will be able to identify areas that need improvement, optimize business operations, and make data-driven decisions that enhance the overall performance of the franchise. This programme aims to ensure that franchise managers are equipped to maintain and improve business performance, aligning with the franchise’s long-term objectives.

Rational:Evaluating business performance is essential for ensuring that a franchise operates at its highest potential. Without accurate performance assessments, franchises may struggle to identify inefficiencies, missed opportunities, or areas where improvements are needed. Franchise managers must be able to measure and interpret a wide range of performance indicators, from financial outcomes such as profitability and cash flow to operational metrics like customer satisfaction, employee productivity, and inventory management.


Module Chapters