Chapter Name: Plan quality management
Description:In this lesson, learners will define quality standards, processes, and metrics that will guide the project toward meeting the stakeholders' expectations for quality deliverables. This involves developing a quality management plan that integrates into the project plan.
Purpuse:To ensure that the project will meet quality expectations and comply with applicable standards.
Rational:Planning for quality helps set clear expectations and provides a structured approach to achieving those standards consistently throughout the project.
Chapters Topics
Project quality management planning concepts and flow of data
Project Quality Management Planning Concepts and Flow of Data:This process involves developing a plan for how the project’s quality will be managed, including identifying quality requirements, establishing quality standards, and defining how the quality will be monitored. The flow of data involves inputs such as the project management plan and stakeholder register, tools like cost-benefit analysis, and outputs such as the quality management plan and project document updates.
The importance and benefits of quality management planning
The Importance and Benefits of Quality Management Planning:Quality management planning ensures that the project meets customer expectations and regulatory standards, reducing the likelihood of defects and rework. This helps improve stakeholder satisfaction, enhances efficiency, and contributes to the overall success of the project.
Input documents to plan the project quality (Project Management Plan [Scope baseline, Schedule baseline, Cost baseline, Management plans], Stakeholder Register, Risk Register, Requirements Documentation, Enterprise Environmental Factors, Organisational Process Assets)
Input Documents to Plan the Project Quality:Key inputs include the Project Management Plan (which includes the Scope Baseline, Schedule Baseline, Cost Baseline, and other management plans), Stakeholder Register, Risk Register, Requirements Documentation, Enterprise Environmental Factors, and Organizational Process Assets. These documents provide the context and framework for quality management planning.
Quality management planning tools and techniques (Cost Benefit Analysis, Cost of Quality, Basic Quality Tools [Cause-and effect diagrams, Flow charts, checksheets, Pareto diagrams, Histograms, Control charts, Scatter diagrams], Benchmarking, Design of Experiments, Statistical Sampling, Quality PLanning Tools [Brainstorming, Force field analysis, Nominal group techniques, Qualoty management and control tools], Meetings)
Quality Management Planning Tools and Techniques:Tools and techniques include Cost Benefit Analysis, Cost of Quality, Basic Quality Tools (such as Cause-and-Effect Diagrams, Flow Charts, Check Sheets, Pareto Diagrams, Histograms, Control Charts, and Scatter Diagrams), Benchmarking, Design of Experiments, Statistical Sampling, and Quality Planning Tools (such as Brainstorming, Force Field Analysis, Nominal Group Techniques, and Meetings). These tools help in determining quality requirements and ensuring that they are met throughout the project.
Quality management plan (Quality Management Plan, Process Improvement Plan [Process boundaries, Process configuration, Process metrics, Targets for improved perfromance], Quality Metrics, Quality Checklists, Project Document Updates)
Quality Management Plan:The Quality Management Plan includes details about the quality requirements for the project, processes to ensure quality, and quality control measures. It may include a Process Improvement Plan (which defines process boundaries, process configuration, process metrics, and performance targets), Quality Metrics, Quality Checklists, and Project Document Updates.