Chapter Name: Perform quality assurance
Description:Learners will learn to assess and evaluate project processes to ensure they meet the defined quality standards. This includes reviewing and auditing project deliverables and ensuring that proper quality controls are in place.
Purpuse:To ensure that project processes are aligned with quality expectations and are continually improving.
Rational:Quality assurance activities prevent defects and inefficiencies, ensuring that the project adheres to quality standards at every stage.
Chapters Topics
Project quality assurance concepts and flow of data
Project Quality Assurance Concepts and Flow of Data:This process involves auditing quality requirements and the results from quality control measurements to ensure that quality standards are being met. It focuses on identifying and addressing issues related to processes. The flow of data includes inputs like the Quality Management Plan, Process Improvement Plan, and Quality Metrics, tools such as audits and process analysis, and outputs like change requests and project document updates.
The importance and benefits of quality assurance
The Importance and Benefits of Quality Assurance:Quality assurance ensures that the project’s quality processes are being followed and helps identify areas for process improvement. This ensures that the final deliverables meet the required quality standards and prevents defects during project execution.
Input documents to assure the project quality (Quality Management Plan, Process Improvement Plan, Quality Metrics, Quality Control Measurements, Project Documents)
Input Documents to Assure the Project Quality:Key inputs include the Quality Management Plan, Process Improvement Plan, Quality Metrics, Quality Control Measurements, and Project Documents. These documents are essential for assessing and ensuring that the project’s quality processes are effective and aligned with the overall quality goals.
Quality assurance tools and techniques (Quality Management and Control Tools [Affinity diagrams, Process descision program charts, Interrelationship digraphs, Tree diagrams, Prioritisation matrices, Activity network diagrams, Matrix diagrams], Quality audits, Process Analysis)
Quality Assurance Tools and Techniques:Tools and techniques include Quality Management and Control Tools (such as Affinity Diagrams, Process Decision Program Charts, Interrelationship Diagrams, Tree Diagrams, Prioritization Matrices, Activity Network Diagrams, and Matrix Diagrams), Quality Audits, and Process Analysis. These techniques help assess the effectiveness of processes and identify improvements.
Quality assurance reports and outputs (Change Requests, Project Management Plan Updates, Project Document Updates, Organisation Process Assets Updates)
Quality Assurance Reports and Outputs:Outputs include Change Requests, Project Management Plan Updates, Project Document Updates, and Organizational Process Assets Updates. These outputs provide updates based on quality audits and performance evaluations and help guide process improvements.