Chapter Name: Identify and rectify performance problems occurring in business
Description:Learners learn to identify performance issues and apply corrective actions.
Purpuse:To equip learners with problem-solving skills to address business challenges.
Rational:Proactive identification and resolution of issues prevent potential setbacks and promote continuous improvement.
Chapters Topics
Potential problems are identified, recorded and notified with a view to their resolution.
Spot and document issues early and communicate them effectively for timely resolution.
Symptoms of performance problems are identified and root causes determined.
Analyse warning signs such as declining sales or poor team morale and investigate underlying causes.
Appropriate problem-solving methods and techniques are identified, selected and applied to solve the problem.
Use structured approaches (e.g., root cause analysis, brainstorming) to address business challenges.
Performance problems are rectified within set timeframes.
Implement solutions effectively and monitor results to ensure the issue is resolved on time.