Topics List

Chapter Name: Factors that Affect the Business

Description:Examines internal and external factors such as market trends, economic conditions, and competition that impact business performance.

Purpuse:To help learners identify and analyze factors that could influence their business, enabling proactive decision-making.

Rational:Understanding these factors allows businesses to adapt and remain competitive in a dynamic market.

Chapters Topics

Examples of records to be kept

Includes attendance registers, overtime logs, pay slips, leave records (holiday, sick, family responsibility), and more.

Understanding factors that influence economic activities

Identifying how legislation, pandemics, geography, civil unrest, and market segmentation affect business operations.

Understanding the market mechanisms in the value chain

Recognizing how products move through the supply chain and the forces influencing value and pricing.

Concepts of supply and demand

Basic economic principles explaining how product availability and consumer desire influence price and quantity.

Target market and finding the market niche

Identifying the ideal customer group and carving out a specialized segment for your products or services.

Stakeholders and role-players in a business

Understanding internal and external individuals or groups that influence or are affected by the business (e.g., owners, employees, community, government).

Competitors, suppliers and customers

Analyzing relationships with market participants and how they impact pricing, supply chain, and customer satisfaction.

Marketing and advertising

Developing strategies to promote products, including tools like webpages, emails, social media, and cold calling.

Drawing up contracts and Service Level Agreements

Creating formal agreements that define the terms and expectations between parties in a business relationship.

Differences between a formal and informal contract

Comparing legally binding written contracts with verbal or casual agreements and understanding when each is appropriate.