Chapter Name: Control communications
Description:Learners will focus on monitoring communication effectiveness and implementing corrective actions if communications are not achieving their intended purpose. This includes adjusting strategies based on feedback and performance.
Purpuse:To ensure that communication processes are continuously improving and meeting the needs of the project.
Rational:Controlling communication helps ensure that the information shared is accurate, clear, and relevant to all stakeholders, avoiding unnecessary confusion or delays.
Chapters Topics
Communication control concepts and flow of data
Communication Control Concepts and Flow of Data:This process involves monitoring and controlling communication to ensure that information is accurate, timely, and meets stakeholder needs. The flow of data includes inputs such as the Project Management Plan, Project Communications, Issue Log, and Work Performance Data. These inputs guide the implementation of control measures to address any communication gaps or issues.
The importance and benefits of communication control
The Importance and Benefits of Communication Control:Communication control ensures that all project information is accurate and that it is delivered to the right stakeholders at the right time. It helps prevent misunderstandings, delays, and misinformation. By controlling communications, the project manager ensures that stakeholders remain informed and engaged, and that the project is able to address any communication issues promptly.
Communication control inputs (Project management plan, Project communications, Issue log, Work performance data, Organisational process assets)
Communication Control Inputs:Key inputs include the Project Management Plan, Project Communications, Issue Log, Work Performance Data, and Organizational Process Assets. These inputs provide the foundation for monitoring communication processes and making necessary adjustments to improve the flow of information.
Communication control tools and techniques (Information management systems, Expert judgment, Meetings)
Communication Control Tools and Techniques:Tools and techniques include Information Management Systems (to track communication status and content), Expert Judgment (to evaluate and improve communication processes), and Meetings (to discuss and resolve communication issues). These techniques help to ensure that communication is accurate and effective.
Communication control outputs (Work performance information, Change requests, documentr updates, Organisational process assets updates)
Communication Control Outputs:Outputs include Work Performance Information (updated communication reports, feedback), Change Requests (to modify communication strategies or methods), Document Updates (updates to communication logs and plans), and Organizational Process Assets Updates (documentation of lessons learned, improvements to communication practices). These outputs help to ensure the effectiveness of communication throughout the project.