Chapter Name: Basic Human Resource Management for Small Retail Business
Description:Introduces fundamental HR concepts including recruitment, training, and performance management tailored for small retail businesses.
Purpuse:To provide learners with the tools to manage human resources effectively, ensuring a motivated and productive workforce.
Rational:Effective HR management contributes to employee satisfaction and business performance.
Chapters Topics
Documents to complete for various transactions and safe keeping
Includes transaction records such as quotations, invoices, debit and credit notes, and receipts, emphasizing proper record-keeping.
Identification of potential staff members with required skills
Determining the qualifications and traits needed for various roles within a small retail business.
Selection and hiring of staff members
The process of recruiting, interviewing, and employing individuals suitable for specific job roles.
Offering work-related training to staff members to improve performance
Providing staff with skills development opportunities to enhance productivity and job performance.
Monitoring staff performance and providing feedback and guidance
Assessing employee performance and offering constructive feedback to encourage improvement and growth.
Applying the relevant legislative requirements to handle misconduct
Following legal procedures and labour laws when addressing employee misconduct in the workplace.
Adhering to the relevant legislation when handling staff members' information
Ensuring compliance with data protection and privacy laws when managing employee personal and professional data.