Qualification Name: Retail Store Manager
Description:The Higher Occupational Certificate: Retail Store Manager is a comprehensive, nationally recognized qualification positioned at NQF Level 6, aimed at developing competent retail store managers. It provides learners with the essential theoretical knowledge and practical skills needed to effectively manage all aspects of a retail environment. This includes oversight of employee performance, maintaining high service standards, managing stakeholder relationships, and handling supply chain, logistics, and stock control functions. Learners also gain expertise in retail marketing, financial administration, risk management, and asset protection.
Purpuse:A Retail Store Manager/Owner, ensures the viability, profitability and sustainability of a retail business through the application of a full range of professional business and management practices.
Rational:Retail Store Managers hold significant responsibility in overseeing all aspects of a retail business, including strategy development and policy implementation. This qualification addresses the need for structured training in retail management, ensuring that learners are equipped with comprehensive knowledge and practical skills. By formalizing the learning process, the qualification aims to enhance professionalism and productivity in the retail sector.