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Module Name: Project scope management

Description:The Leadership and Management Principles skills programme is designed to provide franchise managers with the foundational knowledge and practical skills needed to effectively lead and manage teams in a franchise environment. This programme focuses on both the theory and application of key leadership and management principles, such as strategic decision-making, motivation, performance management, delegation, and conflict resolution. Through this training, participants will develop the ability to inspire and guide teams while ensuring organizational goals are achieved efficiently.

Purpuse:To prepare franchise managers to be effective leaders who can navigate the complexities of managing a franchise operation. This includes enhancing their ability to motivate and inspire their teams, make informed decisions, drive performance, and create a positive organizational culture. The programme is aimed at developing leadership qualities and management techniques that foster growth, innovation, and efficiency within a franchise business.

Rational:Effective leadership directly impacts employee engagement, customer satisfaction, and business profitability. A well-trained franchise manager who understands the principles of leadership and management is better equipped to handle the challenges of overseeing a franchise, managing diverse teams, and ensuring consistent delivery of the brand’s standards and values.


Module Chapters