Module Name: Project Human Resource Management
Description:The Managing and Monitoring Performance of a Franchise skills programme is designed to equip franchise managers with the tools and techniques necessary to track, evaluate, and improve the performance of their franchise operations. This programme focuses on the key aspects of performance management, including setting clear objectives, monitoring operational efficiency, assessing employee performance, and implementing strategies for continuous improvement. Participants will gain practical skills in using performance metrics, conducting performance reviews, and creating action plans that drive growth and success in the franchise.
Purpuse:To provide franchise managers with the skills to effectively monitor, assess, and improve the performance of both individuals and the overall franchise operation. By understanding how to set performance standards, track progress, and implement corrective measures when necessary, franchise managers will be able to ensure that the franchise consistently meets or exceeds its operational goals, enhances customer satisfaction, and drives business profitability.
Rational:Effective performance management is crucial to the long-term success of any franchise. Franchise managers are responsible for ensuring that both the franchise as a whole and individual team members are performing at their best. Inconsistent performance can lead to operational inefficiencies, lower customer satisfaction, and decreased profitability. To address these challenges, franchise managers must have the ability to manage and monitor performance effectively.